Privacy Policy
Your privacy matters. We're transparent about how we collect and use your data.
This Privacy Policy explains how VolleyIQ collects, uses, and protects information in connection with our website, iOS app, and services. It also details our use of Firebase, a Google-backed development platform.
By using our services, you agree to the collection and use of information in accordance with this policy.
Account & Authentication Details
- Name, email address, and profile information you provide during registration.
- We use Firebase Authentication to securely manage your login credentials.
Usage & Content Data
- User-Generated Content: Videos, comments, and feedback you upload or receive through the app. This content is stored in Firebase Cloud Storage and Cloud Firestore.
- In‑App Purchase Data: When you make a purchase, we collect details such as the product ID, transaction ID, and a secure receipt (validated with Apple) to manage your token balance. This data is stored in Cloud Firestore.
- App & Site Usage Data: Anonymous information about how you interact with our app and website (e.g., features used, time spent, performance metrics). This is processed via Firebase Analytics to understand and improve user experience.
Device & Connection Information
- Basic device identifiers, IP address, operating system, and network information used to support app functionality, security, and analytics.
- Provide Core Services: Deliver personalized coaching, video feedback, and manage your token balance for in‑app services.
- User Authentication & Security: Securely authenticate users, verify app integrity (using Firebase App Check where supported), and prevent fraudulent activities.
- Service Improvement: Analyze usage patterns via Firebase Analytics to enhance performance, reliability, and develop new features.
- Communication: Send important updates, respond to support requests, and provide user assistance.
- Compliance: Adhere to legal obligations and enforce our Terms of Service.
We do not sell your personal data. We may share data with trusted third‑party service providers (e.g., Google Firebase for hosting, data storage, authentication, and analytics) under strict confidentiality and security obligations. By using our services, you acknowledge that data processing may occur via Google's Firebase services. For more information, please review Firebase's privacy documentation.
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, deliver our services, and comply with legal obligations. You have the right to request deletion of your account and associated data where applicable by contacting our support.
- Access, update, or request deletion of your personal information where applicable.
- Control your email communications and notification preferences.
- Contact us for questions or requests at Matt@appvolleyiq.com.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date above.
If you have any questions about this Privacy Policy, please contact us at:
Email: Matt@appvolleyiq.com